HR Manager
Summary
The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) department including recruitment, hiring and interviewing staff, on/off-boarding, pay and benefit administration, leaves, health & safety, training, performance management, help develop and implement company policies, programs and procedures. The HR Manager will have great communication, organizational, and conflict management skills. They should exhibit strong decision-making skills and a deep understanding of employee relationships, personal management, and training. The Human Resources Manager will have problem-solving skills and will be comfortable resolving grey areas. The Operations Manager reports to the Associate Operations Director.
Responsibilities
- Plan human resource requirements in conjunction with other managers.
- Recommend strategies to enhance organizational culture.
- In charge of activities and programs such as staffing, compensation, benefits, succession planning, job descriptions, training, safety.
- Develop organizational guidelines, programs, policies, and structure.
- Expert in communication with employees, company values, and culture.
- Compliance with all relevant laws.
- Answers employee questions about HR policies and procedures.
- Keeps all HR records up to date and in compliance with relevant laws and retention requirements.
- Produces and submits reports on HR activities.
- Participates and facilitates employee disciplinary meetings.
- Administers and executes routine tasks in delicate circumstances such as providing reasonable accommodation, investigating allegations of wrongdoing, and terminations.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
.Talent Life Cycle
- Oversees Talent Life Cycle (Post Job, Identify Candidates, Conduct Interviews, Guide Salary Negotiations, Issue Employment Contracts, Account Creation).
- Manages the talent acquisition process, which may include recruitment, interviewing, and hiring qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
- Ensures employees have the tools and resources to do their job.
- Onboarding the new hires and conducting the administrative orientation.
- Handles employee terminations and exit interviews.
- Ensure compliance with all relevant laws regarding reporting and records retention.
Employee Relations
- Facilitates performance management process and programs across the organization.
- Supports all levels of management by completing the performance review cycles on time.
- Investigates employee conflict involving complaints, discrimination, harassment, misconduct, etc.
Benefits Administration
- Facilitates the benefit and perk programs.
- Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
Absence Administration
- Participates and coordinates employee leave of absence administration (Maternity, Medical, Mental Health, etc.)
- Compliance with all relevant laws regarding the leave of absence.
Health and Safety
- Follows Health and Safety protocols.
- Follows all risk management practices reducing and preventing risk and supporting the health and safety of clients and families, caregivers and service providers, and office staff.
- Leads the JHSC and conducts safety audits with the members of the JHSC.
Training and Development
- Assesses training needs, develops and monitors training programs.
- Creates learning and development programs and initiatives.
- Bachelor’s degree in human resources or business administration.
- Certified Human Resources Professional (CHRP) designation preferred.
- A minimum of three to five years of experience in a managerial HR position.
- Strong supervisory and team management skills, with the ability to adapt to the needs of the organization and employees.
- Ability to attract, hire and retain top talent.
- Very strong attention to detail.
- Exceptional organizational abilities.
- Excellent interpersonal, negotiation, and conflict-resolution.
- Strong analytical and problem-solving skills.
- Strong presentation and collaborator communication skills.
- Thorough knowledge of employment-related laws and regulations.
- Ability to work independently and as part of a team.
- Knowledge of human resource information software (HRIS) like BambooHR, or SAP.