Head of Sales
Permanent On-site | Kitchener, ON
Compensation Range
$100K - $150KCompensation will be determined based on the successful candidate's experience, skills, and qualifications, and may also be influenced by internal equity and market conditions.
+ Bonus
Description
- Develop and execute the annual and long-term commercial strategy to drive revenue growth within the medical market, including surgical robotics.
- Lead overall sales strategy, pricing, contract negotiations, and commercial decision-making for the medical business.
- Evaluate and prioritize Requests for Quotes (RFQs), ensuring resources are focused on the highest-value opportunities.
- Build and maintain executive-level relationships with key customers while ensuring exceptional account management and long-term partnership development.
- Lead, mentor, and develop a team of Key Account Managers, Business Development Managers, and customer service professionals.
- Establish performance metrics, coaching initiatives, and career development plans to support a high-performing sales organization.
- Coordinate and manage external sales representatives and agencies supporting the medical market.
- Partner closely with Operations, Engineering, Finance, Marketing, and Project Management to ensure seamless product launches, accurate forecasting, and successful project execution.
- Provide accurate sales forecasts to support production planning, inventory management, and business operations.
- Collaborate with marketing to develop targeted campaigns, trade show strategies, and lead generation initiatives.
- Lead executive customer meetings, strategic business reviews, and technology roadmap discussions.
- Review and approve commercial proposals, pricing models, and long-term supply agreements.
- Monitor sales pipelines, identify growth opportunities, and remove barriers to closing new business.
- Participate in industry events, conferences, and trade shows to expand market presence and strengthen customer relationships.
- Support continuous improvement initiatives across commercial processes and cross-functional collaboration.
Qualifications
- Bachelor’s degree in Engineering, Materials Science, Business, or a related field; MBA or advanced business degree is considered an asset.
- 10+ years of progressive sales and commercial leadership experience within a highly engineered manufacturing environment.
- Experience selling complex engineered components, medical devices, contract manufacturing services, or other technical solutions.
- Proven success managing and growing large strategic customer accounts.
- Strong leadership experience managing technical sales and business development teams.
- Demonstrated expertise in strategic sales planning, pricing, contract negotiations, and commercial management.
- Strong understanding of manufacturing operations, financial performance, cost structures, and supply chain.
- Excellent relationship-building, communication, presentation, and negotiation skills.
- Experience with CRM systems (Salesforce or equivalent) and Microsoft Office.
- Ability to travel approximately 40–50% as required.
- Strong business acumen with the ability to work collaboratively across Sales, Engineering, Operations, Marketing, and Finance.
- Results-driven leader with strong strategic thinking, customer focus, and problem-solving abilities.
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