Branch Manager

Permanent On-site | Ontario, Canada
Description

Leadership

  • Participate in recruitment, selection, and development of your team to drive growth within your branch’s market position.
  • Provide leadership and guidance to your team to deliver on our service commitment.
  • Engage in coaching conversations with teammates to create a culture of feedback, support, and positive influence.
  • Provide a fair and consistent compensation structure that strives to attract, motivate, and retain teammates.
  • Mentor and impart knowledge to trainees to support their career development.
  • Act with honesty and integrity, maintain a strong sense of character and humbleness, led by example, and exemplify our Code of Ethics and Conduct.

 Sales and Financial Acumen

  • Review reports and develop action plans to increase your branch’s sales performance and customer satisfaction.
  • Build new customer relationships, manage existing ones, and build loyalty within your market.
  • Direct Sales Representatives on new sales and margin opportunities.
  • Evaluate current metrics and communicate how they impact current profit-sharing dollars.
  • Prepare and present an annual forecast review.

Branch Governance & Operations

  • Ensure work is conducted in compliance with Health and Safety Policies and legislation.
  • Routinely inspect your workplace and your team’s work habits with a focus on improving safety standards and procedures.
  • Ensure your entire team abides by operational and health and safety procedures in line with Noble’s policies.
  • Maintain safety standards and legislative requirements for the building, fleet, and equipment.
  • Utilize technological software to prepare reports, presentations, input employee information, and process employee requests.
  • Perform other job-related duties as required to support the branch.
Qualifications

You Must Have:

  • Minimum five (5) years’ managerial experience with a demonstrated record of strong leadership and motivational ability.
  • Minimum five (5) years’ experience in Plumbing/HVAC wholesale industry or related industry (electrical, Fastenal, safety supplies, etc) with established experience in sales.
  • Strong understanding of business acumen and technical competencies in preparing budgets, reading financial reports, and analyzing data.
  • Ability to thrive in a performance-focused and results-oriented environment.
  • Proven ability to provide day-to-day leadership by effectively delegating responsibilities and providing consistent follow-up.
  • Commitment towards ensuring a safe working environment for staff and customers.
  • Excellent organizational and time-management skills.
  • Proof of strong work ethic and determination to achieve success.
  • Exceptional level of curiosity, drive, learning agility, and self-motivation.
  • Highly engaged and active with a strong entrepreneurial spirit.
  • Competent knowledge base of Occupational Health and Safety Standards.

Nice to Have:

  • Completion of University Degree or College Diploma.

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