Branch Manager
Permanent On-site | Ontario, Canada
Description
Leadership
- Participate in recruitment, selection, and development of your team to drive growth within your branch’s market position.
- Provide leadership and guidance to your team to deliver on our service commitment.
- Engage in coaching conversations with teammates to create a culture of feedback, support, and positive influence.
- Provide a fair and consistent compensation structure that strives to attract, motivate, and retain teammates.
- Mentor and impart knowledge to trainees to support their career development.
- Act with honesty and integrity, maintain a strong sense of character and humbleness, led by example, and exemplify our Code of Ethics and Conduct.
Sales and Financial Acumen
- Review reports and develop action plans to increase your branch’s sales performance and customer satisfaction.
- Build new customer relationships, manage existing ones, and build loyalty within your market.
- Direct Sales Representatives on new sales and margin opportunities.
- Evaluate current metrics and communicate how they impact current profit-sharing dollars.
- Prepare and present an annual forecast review.
Branch Governance & Operations
- Ensure work is conducted in compliance with Health and Safety Policies and legislation.
- Routinely inspect your workplace and your team’s work habits with a focus on improving safety standards and procedures.
- Ensure your entire team abides by operational and health and safety procedures in line with Noble’s policies.
- Maintain safety standards and legislative requirements for the building, fleet, and equipment.
- Utilize technological software to prepare reports, presentations, input employee information, and process employee requests.
- Perform other job-related duties as required to support the branch.
Qualifications
You Must Have:
- Minimum five (5) years’ managerial experience with a demonstrated record of strong leadership and motivational ability.
- Minimum five (5) years’ experience in Plumbing/HVAC wholesale industry or related industry (electrical, Fastenal, safety supplies, etc) with established experience in sales.
- Strong understanding of business acumen and technical competencies in preparing budgets, reading financial reports, and analyzing data.
- Ability to thrive in a performance-focused and results-oriented environment.
- Proven ability to provide day-to-day leadership by effectively delegating responsibilities and providing consistent follow-up.
- Commitment towards ensuring a safe working environment for staff and customers.
- Excellent organizational and time-management skills.
- Proof of strong work ethic and determination to achieve success.
- Exceptional level of curiosity, drive, learning agility, and self-motivation.
- Highly engaged and active with a strong entrepreneurial spirit.
- Competent knowledge base of Occupational Health and Safety Standards.
Nice to Have:
- Completion of University Degree or College Diploma.
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