Commercial Proposal Manager

The Commercial Proposal Manager (CPM) will lead the RFP/RFQ process, from opportunity identification, proposal submission and providing all project information to the Operations team for successful completion and profitability of project orders. This includes ensuring the timely submission of high-quality proposals that meet client requirements, managing the budget and resources effectively and establishing compliance with all RPF requirements and guidelines. The ideal candidate will have a strong background in creating compelling, client-focused proposals, an understanding of pricing strategies, and the ability to collaborate effectively with cross-functional teams. The position is based in Burlington, Ontario. This is not a remote or hybrid role.

Responsibilities:

• Review of all RFP/RFQs’ (project bid package including Terms and Conditions) for request for and support the implementation of tools to identify, prioritize and measure the status and department work load of quotations through the workflow process.
• Ensure proposals align with the company’s strategic goals, capabilities, and pricing structure.
• Tailor proposals to meet client-specific needs, ensuring a high standard of quality and compliance with client requirements.
• Working with the PMO develop and manage the proposal timeline, ensuring that all stakeholders are on track to meet deadlines.
• Obtain any missing or incomplete data by working with Customers, Distributors and the organization’s Commercial team.
• Determine the best solution for the customer based on review with Company Business Development Managers, Regional Managers and Distributors along with input from operations and engineering/Quality team.
• Build and maintain strong relationships with clients, acting as the main point of contact for all proposal-related queries.
• Provide project quotations in a timely manner. While preparing a coordinated quotation package, consider all commercial, design, Quality Control, purchasing and manufacturing requirements to meet the customer’s delivery expectations.
• Proposals are for the Company’s industry leading ship propeller shaft bearing systems, hydro-turbine guide bearing system , other unique applications.
• Identify and manage risks within the proposal process, including legal, financial, and operational considerations. Work with Finance Director to ensure that risks are addressed prior to contract execution.
• Coordinating with various teams, including sales, technical, legal and finance to ensure all aspects of a bid are addressed.
• Manage direct accounts through buyer procurement databases including invoicing, prepayments and required documentation.
• Prepare custom quotations as required in accordance with the Company margin guidelines.
• Identify opportunities for process improvement in the proposal management lifecycle to increase efficiency and win rates.
• Establish and design standard matrices based on past best practices and experience to facilitate and reduce quotation time.
• Where required, update Project Status and all communication in CRM System in a timely manner, to assist in forecasting project sales for both internal and external usage.
• Use CRM system to track and advise the status of projects to support weekly activity reports, quarterly open project status reports, analysis of completed projects, etc.
• Prepare Project Hand-Off packages for operations team as required.
• Provide support services to Customer Service Representatives, Commercial team and Global Service & Support, as needed.