Warehouse Team Lead
Permanent On-site | Ottawa, ON
Compensation Range
$25.75Compensation will be determined based on the successful candidate's experience, skills, and qualifications, and may also be influenced by internal equity and market conditions.
Description
- Lead, coach, and support warehouse associates during daily operations.
- Assign work based on operational priorities, staffing levels, and delivery schedules.
- Provide training and guidance on warehouse processes, equipment use, safety practices, and quality expectations.
- Monitor attendance, productivity, and work quality; escalate performance or conduct concerns to the Branch Manager.
- Promote teamwork, accountability, respect, and a positive workplace culture.
- Lead by example in following all health and safety policies and procedures.
- Conduct daily safety checks of work areas and report hazards, incidents, or unsafe conditions promptly.
- Ensure associates use required personal protective equipment and operate material-handling equipment safely.
- Maintain compliance with company procedures, transportation requirements, and applicable workplace regulations.
Qualifications
- Coordinate daily receiving, put-away, replenishment, picking, packing, staging, and shipping activities.
- Ensure customer orders are picked, verified, and shipped accurately and on time.
- Prioritize urgent orders, transfers, returns, and delivery requirements.
- Maintain organized, clean, and clearly labelled warehouse areas.
- Support inventory counts, cycle counts, stock investigations, and discrepancy resolution.
- Help manage damaged goods, returns, and non-conforming materials according to established procedures.
- Load trucks, load in proper sequence for efficient delivery, ensure all product/material loaded is secure and safe prior to vehicle movement
- Unload trucks, ensure correct documentation is received and completed, receive and re-stock inventory, verifies accuracy of product/material match with labels, bins/shelving/storage locations, places inventory in correct location, advises of any errors or discrepancies
- Responsible on a daily basis to ensure all equipment is in good working condition, pre-start up and maintenance checklists are completed and submitted; to immediately communicate mechanical/maintenance issues to supervision
- Ensure warehouse and storage yard is properly maintained in a clean and orderly manner; products, materials and machinery are moved and stored in a safe fashion
- Responsible to respond to warehouse inquiries as required/requested; liaise with sales personnel as required/requested, to actively assist in the identification, communication and correction of warehouse errors
- Responsible to participate in and promote the Company Health and Safety Program; to undertake training as required/requested; to ensure adherence to all Health and Safety guidelines
- Other duties as assigned
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