Sales Coordinator
Permanent On-site | Concord, Vaughan
Description
A Sales Coordinator, or Sales Operation Coordinator, is a professional who works to support customer service and sales representatives. Their duties include promoting customer satisfaction, handling administrative tasks, and motivating sales staff to ensure company sales targets are being met.
Sales Coordinator duties and responsibilities include:
- Establish active communication and engage with Sales Representatives to ensure prompt processing of orders. To be done daily and with accuracy.
- Providing customer confirmations / tracking numbers / returns.
- Reporting of shipping requirements & specifications to operations and the shipping department.
- Collaborate with sales staff to create and maintain sales reports.
- Contribute to overall customer satisfaction by promptly responding to communications.
- Monitor and organize inventory while effectively tracking new products and services.
- Attend sales training and develop an understanding of the products and services of the company.
- Support senior management by informing customers about delivery dates and possible delays.
- Arrange for creation and distribution of supporting documents and presentations to help the sales team in generating business leads.
- Maintain organized sales records and report month-end goal setting to the senior management team.
Qualifications
- Ideally 1-2 years minimum experience in sales or any administrative position.
- Strong computer literacy skills that would include but not limited to, excel, word, PPT, forecasting tools and a command of the English language.
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