Payroll Specialist
Permanent Hybrid | Toronto, ON
Description
- Contribute to the delivery of accurate and on-time biweekly payrolls that include a high volume of transactions for salaried, hourly, and commissioned employee groups.
- Meticulously adhere to internal policies, procedures, deadlines, and related controls when processing payroll entries such as salaries, commissions, bonuses, termination payments, and other special payments as required; ensure all entries are processed accurately and in compliance with associated regulations and legislation.
- Through escalations from the Payroll & Benefits Coordinator, troubleshoot, resolve, and respond to complex employee queries about individual pay issues; provide technical expertise and guidance to employees and managers on payroll practices and systems.
- Support the biweekly pay pre-submission audit process by verifying pay transactions and other activities completed by the Payroll & Benefits Coordinator.
- Support the year-end reconciliation process and the timely submission of all payroll regulatory filings and production of tax related forms.
- Provide support for all internal and external audits related to payroll transactions, user access, and/or related systems.
- Make recommendations for updates to current payroll, benefit, and pension related forms, systems, processes, and workflows; identify, research, recommend, and implement new or enhanced procedures, and processes to improve operational effectiveness that support business needs.
- Produce regular and ad-hoc reports as required.
Qualifications
- Undergraduate degree in Business, Accounting, Finance or related discipline, or combination of education and equivalent experience.
- 2 – 3 years’ full cycle experience working in a high-volume payroll environment with salaried, hourly, and commissioned employee groups.
- PCP designation or in progress.
- Strong payroll systems experience (Desjardins’ EmployerD an asset).
- Experience in the administration of group benefit and defined contribution pension plans an asset
- Demonstrated ability to take initiative and work independently while exercising mature judgment and decision-making skills.
- Strong customer service orientation with the ability to build relationships across the organization.
- Advanced proficiency in Excel with the ability to produce high-quality, user-friendly reports.
- Excellent active listening, written, and verbal communication skills with the ability to influence at all levels of an organization.
- Strong prioritization, organizational, and time-management capabilities.
- Demonstrated experience managing multiple, competing tasks and priorities.
- Ability to quickly deliver solutions that meet the needs of a fast-paced growing organization.
- Excellent problem-solving, critical thinking, and analytical skills with the ability to resolve complex issues.
- Ability to work in a dynamic team environment with tact and diplomacy.
- High level of integrity, ethics, and professionalism with the demonstrated ability to ensure confidentiality and protection of employee data and other sensitive information.