Operations Manager

Permanent On-site | Kalamazoo, MI
Description

The Operations Manager leads the Operations Team to meet key objectives and metrics. The Operation Manager oversees all key functions of plant operations, including but not limited to: product and process quality, production/capacity planning, materials, assembly, and test/shipping teams.

Responsibilities:

  • Lead production and coordinate with quality, supply chain, and service departments.
  • Manage production to assure deliveries are on-time, to specification, of high quality and are on-budget
  • Provide daily leadership to the Operations team; develop and drive business and factory metrics with a clear line of sight to meeting our customer commitments.
  • Create, monitor and track capacity plans according to production volume and sales forecasts.
  • Champion the improvement of core business processes such that the company can manage bootstrapped rapid growth.
  • Manage and build vendor partnerships for growth and continuous improvement.
  • Define requirements for site safety program, planning in accordance with all federal, provincial and local regulatory requirements.
  • Safety regulations –executing plant safety goals and strategic planning annually.
  • Planning of daily production needs/capacity planning.
  • Streamlining operations through process flow mapping, time in motion studies, risk assessments, and other continuous improvement functions are updated and in line with current metrics.
  • Build relationships between operations and other departments.
  • Lead and/or support the evolution of core business tools including CRM, PLM, ERP, QMS.
  • Support the development of quality management and service systems.
  • Identify and remove organizational bottlenecks and have a strong ability to communicate across the department, as well as with all stakeholders both inside and outside the company.
  • Set measurable and specific KPIs for performance and growth.
  • Drive Lean Initiatives, Continuous Improvement, and 5S.
  • Establish policies that promote company culture and vision.
  • Lead employees to encourage maximum performance – accountable for bottom-line for direct labour as % of costs.
  • Attention to detail.
  • Support engineering teams to launch new products in creating processes.
Qualifications
  • Bachelor’s degree, major in operations management, science, engineering, supply chain management or related field.
  • Industrial or Systems Engineering background useful.
  • 5+ years in progressive operations management roles in a manufacturing environment; consumer products.
  • Minimum of two (2) years of recent overall project management experience.
  • Experience in a manufacturing environment.
  • Experience with performance metrics, process improvement, and Lean methodologies.
  • Knowledge of ISO.
  • A Project Management Professional (PMP) certified by the Project Management Institute (PMI) can be used in lieu of the educational requirements.
  • A highly motivated, productive, professional and focused individual.
  • Highly responsible and result-driven.
  • Strong written, verbal, analytical and presentation skills.
  • Ability to interact effectively with a wide range of staff throughout the company.
  • Position requires high proficiency in Word, Excel, Access and PowerPoint.

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