Operations Manager
Permanent On-site | Kalamazoo, MI
Description
The Operations Manager leads the Operations Team to meet key objectives and metrics. The Operation Manager oversees all key functions of plant operations, including but not limited to: product and process quality, production/capacity planning, materials, assembly, and test/shipping teams.
Responsibilities:
- Lead production and coordinate with quality, supply chain, and service departments.
- Manage production to assure deliveries are on-time, to specification, of high quality and are on-budget
- Provide daily leadership to the Operations team; develop and drive business and factory metrics with a clear line of sight to meeting our customer commitments.
- Create, monitor and track capacity plans according to production volume and sales forecasts.
- Champion the improvement of core business processes such that the company can manage bootstrapped rapid growth.
- Manage and build vendor partnerships for growth and continuous improvement.
- Define requirements for site safety program, planning in accordance with all federal, provincial and local regulatory requirements.
- Safety regulations –executing plant safety goals and strategic planning annually.
- Planning of daily production needs/capacity planning.
- Streamlining operations through process flow mapping, time in motion studies, risk assessments, and other continuous improvement functions are updated and in line with current metrics.
- Build relationships between operations and other departments.
- Lead and/or support the evolution of core business tools including CRM, PLM, ERP, QMS.
- Support the development of quality management and service systems.
- Identify and remove organizational bottlenecks and have a strong ability to communicate across the department, as well as with all stakeholders both inside and outside the company.
- Set measurable and specific KPIs for performance and growth.
- Drive Lean Initiatives, Continuous Improvement, and 5S.
- Establish policies that promote company culture and vision.
- Lead employees to encourage maximum performance – accountable for bottom-line for direct labour as % of costs.
- Attention to detail.
- Support engineering teams to launch new products in creating processes.
Qualifications
- Bachelor’s degree, major in operations management, science, engineering, supply chain management or related field.
- Industrial or Systems Engineering background useful.
- 5+ years in progressive operations management roles in a manufacturing environment; consumer products.
- Minimum of two (2) years of recent overall project management experience.
- Experience in a manufacturing environment.
- Experience with performance metrics, process improvement, and Lean methodologies.
- Knowledge of ISO.
- A Project Management Professional (PMP) certified by the Project Management Institute (PMI) can be used in lieu of the educational requirements.
- A highly motivated, productive, professional and focused individual.
- Highly responsible and result-driven.
- Strong written, verbal, analytical and presentation skills.
- Ability to interact effectively with a wide range of staff throughout the company.
- Position requires high proficiency in Word, Excel, Access and PowerPoint.
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