Lead Technician
Permanent On-site | Mississauga, ON
Description
Responsibilities:
- Inspect and diagnosis any current and/or potential issues in regard to loading docks, overhead doors and doors (commercial/industrial).
- Make recommendations in accordance with manufacturers’ safety recommendations.
- Complete minor repairs to loading docks, overhead doors and doors (commercial/industrial).
- Ensure all paperwork (i.e. work orders, inspection sheets, etc.) is completed neatly and accurately.
- Ensure pictures are taken in accordance with PSP department standards.
- Maintain mechanical and physical condition of service equipment.
- Provide excellent customer service and communication.
- Review inspection findings with customers while on site.
- Review any major safety concerns found during inspection with customers and advise the office of potential service call.
- Ensure company provided phone and iPad is kept in good condition.
- Manage truck parts inventory.
- Travel in truck from job site to job site.
- Advise Manager when the truck is damaged or requires repair.
- Continue to update qualifications as technology changes.
- Make recommendations in accordance with manufacturers’ safety recommendations.
- Reviews customer issues with management and tech support.
- Perform work assignments in accordance with the Occupational Health and Safety Act Regulations.
- Supervise and train helper/apprentice as required ensuring the helper/apprentice works in a safe manner.
- Responsible for adhering to the company’s health and safety policies and procedures at all times including their apprentice.
- Assist other service technicians to diagnosis and repair customer equipment as required.
- Keep workplace clean, clear and safe.
- Ensure that tools and equipment are in good working condition and secure.
- Ensure that all work orders are completed and signed where applicable and returned to the office for invoicing in a timely manner.
- Complete daily truck log and trailer logbooks to comply with CVOR.
- Maintain all required certificates i.e. WHMIS – Scissor lift – Ladder etc.
- Adhere to Company Policies and Procedures.
Qualifications
- Mechanical certification or theory such as Millwright or Class A auto mechanic an asset, will also consider direct industry experience.
- Has own hand tools, safety shoes.
- Field encompasses basic mechanical, electrical, hydraulic, welding, reading schematics, installation and troubleshooting various related equipment, please detail specific courses and or experience.
- Good communication, interpersonal and written skills.
- Self-starter and motivator, team player with positive attitude.
- Ability to work in high applications such as with ladders or scissor lifts.
- Ability to work with heavy lifting.
- Valid driver’s license in good standing a requirement.
- Minimum high school (or equivalent) plus mechanical post-secondary training preferred.
