Distribution Supervisor, Outbound

Permanent On-site | Scarborough, ON
Description

Job Title: Distribution Supervisor Outbound, Apparel

• As a Distribution Outbound Supervisor, we are seeking a dynamic individual who possesses exceptional leadership qualities and a passion for driving outbound operations to success. You are a natural problem solver with a keen eye for detail, capable of managing multiple priorities in a fast-paced environment. Your strong communication skills enable you to effectively lead and motivate a team, ensuring productivity and accuracy in all outbound activities. You have a deep understanding of outbound logistics processes, including order picking, packing, and shipping, and you are committed to ensuring on-time deliveries and customer satisfaction. Your ability to analyze data and performance metrics empowers you to identify areas for improvement and implement strategies to optimize efficiency and reduce costs. You are dedicated to safety and quality assurance, upholding the highest standards of compliance with regulatory requirements and company policies. If you are a results-oriented professional with a proven track record in warehouse management and a drive to excel, we invite you to join our team as our Distribution Outbound Supervisor!

Responsibilities:
• Supervise and coordinate outbound operations, including order picking, packing, and shipping, to meet customer requirements and delivery deadlines.
• Plan and prioritize daily workflow to optimize productivity and minimize order processing times.
• Assign tasks and responsibilities to warehouse associates, ensuring efficient utilization of resources and adherence to standard operating procedures.
• Train and develop team members in outbound processes, equipment operation, and safety protocols.
• Monitor and enforce compliance with quality standards, accuracy in order fulfillment, and adherence to shipping regulations.
• Collaborate with internal stakeholders, such as inventory control, customer service, and transportation departments, to resolve order discrepancies, address customer inquiries, and ensure smooth order fulfillment processes.
• Coordinate with carriers and logistics partners to schedule pickups, track shipments, and optimize transportation routes for cost-effective and timely deliveries.
• Maintain accurate records of outbound transactions, including order status, shipping manifests, and delivery confirmations.
• Analyze performance metrics and key performance indicators (KPIs) related to outbound operations, identify areas for improvement, and implement strategies to enhance efficiency and reduce costs.
• Ensure compliance with safety regulations and company policies, promoting a culture of safety awareness and accountability among team members.

Qualifications

Requirements:
• Previous experience in warehouse operations, distribution, or logistics, with a focus on outbound operations and order fulfillment.
• Proven leadership skills, with the ability to motivate and coach a team to achieve performance goals and objectives.
• Strong knowledge of outbound logistics processes, including order picking, packing, and shipping, and familiarity with warehouse management systems (WMS) and related software applications.
• Excellent communication and interpersonal skills, with the ability to effectively interact with internal stakeholders, external partners, and customers.
• Analytical mindset, with the ability to analyze data, identify trends, and make data-driven decisions to improve operational efficiency.
• Ability to work in a fast-paced environment, prioritize tasks, and adapt to changing priorities and deadlines.
• Knowledge of safety regulations and best practices in warehouse operations.

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