Bilingual Regional Administrator
Permanent Hybrid | Boucherville, QC
Description
This role will support Quebec and Eastern Canada with travel required approximately 60% of the time throughout the region. The role will be assigned to the Brossard, Quebec office. However, the successful candidate may reside in Quebec or the Atlantic Provinces.
Responsibilities:
- Provide support to the assigned District Leader teams and to the Agency Director of the area in the 3 main categories for business growth and development, that are related to Quality Business, Sales Engagement and Persistency.
- Quality Business (QB)
- Inspection of the business sold, Sales practices and other QB items.
- Sales Engagement
- Tools & technology utilization, self- service adoption, various request calls and training/refresh on various business subjects.
- Persistency
- Conception of the plan, Strategy to deploy and Implement the plan to increase the retention of the district business area.
- Quality Business (QB)
- Liaison between Head Office, the Divisional/Regional offices and the Independent Contractors with regards to inform and implement properly the communication, new processes and all business aspects that are related to/involving the Independent Contractors.
- Follows Insurance Industry requirements, the Company regulations and make the necessary recommendations affecting the quality and growth of the DL/Regional Operations.
- Ensure compliance of the Company’s operations in accordance with the regulatory authorities within the Province(s).
- Conduct verification and work with compliance department to report any irregularity. (financial irregularities, unacceptable business practices, quality business, underwriting violations, etc.) and make recommendations.
- Follow up and ensure corrective measures are implemented for District field audits.
- Take corrective action on repetitive red flags.
- Work with legal, government and law enforcement agencies as needed.
- Monitor competitive situations / representative system usage.
- Statistics and Performance reporting.
- This position reviews, discusses, recommends, helps with the implementation, course of action in support of Quality, Sales growth and Development with the Agency Director and DL team.
Qualifications
- Bilingual French and English.
- Requires undergraduate degree.
- 3-5 years of sales experience and administrative experience would be an asset.
- Accounting experience considered an asset.
- Proficient in MS Office (Excel, Word, PowerPoint).
- Flexibility to travel within assigned DL’s & Regions as per business requirements.
- Must have own car for travel, will be reimbursed associated expenses.
- Excellent communication and presentation skills with ability to speak in front of a group of people.
- Excellent organizational skills to meet deadlines and the ability to work independently with limited direction.
- Insurance license would be an asset.
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