Regional VP, Canada

Permanent On-site | Toronto, ON
Description

TASKS AND RESPONSIBILITIES:

  • Travel to all assigned regional retail locations to work with the team and clients to ensure that business is running effectively.
  • Responsible for achievement of annual Regional sales goals across all product categories
  • Manage Boutique Managers to develop Sales Associates to meet and exceed expectations around client development and individual sales goals
  • Ensure that all Clients experience outstanding service at all times consistently across all the Boutiques in the Region
  • Conduct regular management touchbases with Boutique Managers to review performance, operations, and employee relations issues, and to develop overall business strategy
  • Ensure compliance with payroll budgets of each Boutique
  • Partner with Human Resources to oversee recruitment and hiring of Boutique Management, Sales and Leadership Team
  • Responsible for Regional payroll, commercial expenses, and headcount to maintain Regional Operating Budget
  • Organize and coordinate events with Corporate Office to increase traffic in the Regional and maximize Regional sales volume
  • Develop product knowledge in coordination with the Boutique Managers Merchants and Training Team
  • Ensure and develop the Visual Merchandising for the Boutique to be in line with brand direction and advertising campaigns
  • Coordinate and actively participate in in-store promotions which include seasonal sales, trunk shows and contests
  • Report on product sell though and client feedback across the Region, make recommendations to the Merchandising Team accordingly
  • Manage all Boutique operational processes in partnership with the Operations Manager and Boutique Managers, including: Shipping & Receiving, Inventory and Aftersales to minimize stock loss and maximize customer service
  • Adhere to and oversee compliance of established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures, and overall maintenance of the store.
  • Partner with the Boutique Managers to Review operational reports and records to ensure adherence to Company policies and procedures, monitor store profitability, and manage payroll budgets.
  • Partner with the Boutique Managers to Review paperwork pertaining to receiving, transfers, MOS/damages, returns-to-vendor (RTV’s), and charge- backs to Corporate Office in order to ensure accuracy of inventory.
Qualifications
  • 15 +Years of luxury boutique management and multi store experience
  • Strong understanding of Luxury Industry and Luxury Clientele
  • Ability to develop, motivate, and train Boutique Managers, leadership team and staff, build strong internal and external relationships, utilize skills of workforce most appropriately to maximize business results
  • Adjust priorities and manage time wisely in a fast-paced environment
  • Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employees
  • Strong interpersonal, communication, organization and follow-through skills
  • Work a full-time schedule including nights, weekends, and holidays when necessary
  • Travel as needed
  • Operate all equipment necessary to perform the job
  • Ability to understand and apply all company policies and procedures

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