Employee Experience Manager – HR
The Employee Experience Manager will be responsible for developing and implementing holistic, integrated People & Culture (P&C) programs that enhance culture, employee engagement and experience, while ensuring compliance with local legislation. The successful candidate will play a pivotal role in optimizing the employee lifecycle by planning, designing, executing and evaluating P&C programs in alignment with the organization’s strategic objectives. We are looking for an experienced, passionate and analytical individual who is excited to drive operational excellence while contributing towards a great place to work. In close partnership with the broader P&C Team, this newly created role combines project management, strategy and task coordination, to help define and support the P&C agenda.
Duties and Responsibilities:
Employee Engagement & Culture
- Facilitate the refinement, development and implementation of people focused programs, tools and resources.
- Proactively identify and communicate collaboration points related to P&C programs to ensure an integrated approach to culture and employee experience.
- Maintain productive and collaborative relationships with key partners, and vendors, internal and external, to deliver on strategies that improve the employee experience.
- Analyze trends, research industry standards and make recommendations to improve employee experience and operational efficiencies.
Program Management
- Full cycle program planning, including Performance, Feedback and Engagement, Recognition, and more.
- Plan, scope and facilitate program delivery by conducting needs analysis, developing and overseeing project roadmaps, developing supporting materials, sourcing platforms, etc.
- Establish metrics and measurement mechanisms to track the effectiveness and impact of P&C programs.
- Proactively signal risks or issues impacting P&C program success and suggest/implement mitigation actions.
- Bachelor’s degree in human resources, Business Administration, or related field.
- 5+ of progressive HR generalist/specialist experience.
- Proven experience in developing and implementing HR programs.
- Strong organizational, project management and problem-solving skills, with the ability to leverage data to support decision-making.
- HRIS implementation/optimization experience.
- Proficiency in all aspects of MS Office 365 (Outlook, PowerPoint, Excel, Teams, SharePoint).
- Excellent verbal and written communication skills.
- Demonstrated ability to engage effectively with managers and employees at various levels of the organization.
- CHRP/CHRL designation is an asset.