Employee Experience Manager – HR

Permanent On-site | Vaughan, ON
Description

The Employee Experience Manager will be responsible for developing and implementing holistic, integrated People & Culture (P&C) programs that enhance culture, employee engagement and experience, while ensuring compliance with local legislation. The successful candidate will play a pivotal role in optimizing the employee lifecycle by planning, designing, executing and evaluating P&C programs in alignment with the organization’s strategic objectives. We are looking for an experienced, passionate and analytical individual who is excited to drive operational excellence while contributing towards a great place to work. In close partnership with the broader P&C Team, this newly created role combines project management, strategy and task coordination, to help define and support the P&C agenda.

Duties and Responsibilities:

Employee Engagement & Culture

  • Facilitate the refinement, development and implementation of people focused programs, tools and resources.
  • Proactively identify and communicate collaboration points related to P&C programs to ensure an integrated approach to culture and employee experience.
  • Maintain productive and collaborative relationships with key partners, and vendors, internal and external, to deliver on strategies that improve the employee experience.
  • Analyze trends, research industry standards and make recommendations to improve employee experience and operational efficiencies.

Program Management

  • Full cycle program planning, including Performance, Feedback and Engagement, Recognition, and more.
  • Plan, scope and facilitate program delivery by conducting needs analysis, developing and overseeing project roadmaps, developing supporting materials, sourcing platforms, etc.
  • Establish metrics and measurement mechanisms to track the effectiveness and impact of P&C programs.
  • Proactively signal risks or issues impacting P&C program success and suggest/implement mitigation actions.
Qualifications
  • Bachelor’s degree in human resources, Business Administration, or related field.
  • 5+ of progressive HR generalist/specialist experience.
  • Proven experience in developing and implementing HR programs.
  • Strong organizational, project management and problem-solving skills, with the ability to leverage data to support decision-making.
  • HRIS implementation/optimization experience.
  • Proficiency in all aspects of MS Office 365 (Outlook, PowerPoint, Excel, Teams, SharePoint).
  • Excellent verbal and written communication skills.
  • Demonstrated ability to engage effectively with managers and employees at various levels of the organization.
  • CHRP/CHRL designation is an asset.

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